Terms & Conditions

Last Updated: June 2025

These Terms and Conditions govern your use of privecasino.bet and all services provided by Prive Casino. By registering an account or accessing the site, you agree to be bound by these terms in full. If you do not agree, you must not use our services.

Prive Casino is licensed and regulated by the UK Gambling Commission. Gambling is a regulated activity in the United Kingdom. You must be 18 years of age or older to create an account or place any wager on this platform.

1. Account Registration

To use Prive Casino services you must register an account. During registration you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account details. Prive Casino reserves the right to verify any information you provide at any time.

You may hold only one account on this platform. Operating multiple accounts is strictly prohibited and will result in all accounts being suspended and any balances being forfeited subject to regulatory requirements. If you have forgotten your account credentials, use the account recovery process rather than registering a new account.

You must be the legal owner of the payment methods used to deposit into your account. Third-party deposits are not permitted.

2. Age Verification

We are legally required to verify that all players are aged 18 or over before allowing gambling activity. You will be required to submit valid proof of age documents including a government-issued photo ID and proof of address. Your account will be restricted until verification is complete. We may suspend or terminate accounts where satisfactory age verification cannot be obtained.

3. Identity Verification (KYC)

We are required under UK anti-money laundering regulations to verify your identity. The verification process may require you to provide a copy of a valid passport or driving licence, a recent utility bill or bank statement as proof of address, and source of funds documentation for large deposits or withdrawals. Withdrawals will not be processed until KYC verification is complete. We may request updated documentation at any time.

4. Deposits and Withdrawals

The minimum deposit is £10. The minimum withdrawal is £20. Withdrawal limits vary by payment method and account tier. All transactions are processed in GBP. We do not charge fees on deposits or withdrawals, though your bank or payment provider may apply their own charges.

Withdrawals are processed within the following timeframes after approval and completed KYC verification.

• E-wallets (Skrill, Neteller, PayPal): within 24 hours
• Debit cards (Visa, Mastercard): 1 to 3 business days
• Bank transfers: 3 to 5 business days
• Cryptocurrency: typically within 2 hours

We reserve the right to request additional verification documentation before processing any withdrawal. Funds will be returned to the same payment method used for the deposit wherever possible.

5. Bonus Terms

Bonuses and promotions are subject to specific terms and conditions published alongside each offer. The following general rules apply to all bonuses unless a specific promotion states otherwise.

Welcome bonuses are available to new customers only, one per household and one per IP address. Bonus funds carry wagering requirements that must be met before any withdrawal can be made. The standard wagering requirement is 35x the bonus amount. Wagering must be completed within 30 days of the bonus being credited.

Bonus funds are restricted to slot games unless a specific promotion states otherwise. Live casino games, table games, and sports betting do not count toward bonus wagering. Free spin winnings carry a 30x wagering requirement. Free spins expire 7 days after being credited if not used.

Prive Casino reserves the right to withdraw bonus offers, amend bonus terms, or void bonuses and associated winnings where abuse of the bonus system is detected. This includes using multiple accounts, using prohibited strategies, or exploiting errors in bonus credits.

6. Responsible Gambling

Prive Casino is committed to promoting responsible gambling. We provide the following tools to help you manage your gambling activity.

• Deposit limits: daily, weekly, and monthly caps on account deposits
• Loss limits: limits on how much you can lose within a set period
• Session time alerts: reminders when you have been playing for a set time
• Cooling-off periods: temporary account restrictions from 24 hours to 6 weeks
• Self-exclusion: permanent or time-limited exclusion from your account

For national self-exclusion covering all UKGC-licensed operators, register with GamStop at gamstop.co.uk. The National Gambling Helpline is available free of charge 24 hours a day on 0808 8020 133.

7. Prohibited Activities

The following activities are prohibited on this platform.

• Registering or using an account on behalf of another person
• Providing false or misleading information during registration or verification
• Using automated software, bots, or scripts to interact with the platform
• Engaging in collusion, match-fixing, or any form of cheating
• Exploiting software errors or bugs for financial gain
• Money laundering or using gambling as a method to conceal the source of funds
• Using a VPN or proxy to circumvent geographic restrictions

Accounts found engaging in prohibited activities will be suspended immediately. Winnings generated through prohibited means will be voided. We will report suspicious activity to the relevant authorities as required by law.

8. Account Closure and Termination

You may close your account at any time by contacting customer support. Any genuine cash balance will be returned to your verified payment method after identity verification is confirmed. Bonus funds that have not met wagering requirements will be forfeited on account closure.

We reserve the right to suspend or terminate accounts without notice where there is evidence of fraud, prohibited activities, regulatory non-compliance, or where we are required to do so by law or by the UK Gambling Commission.

9. Limitation of Liability

Prive Casino is not liable for any losses resulting from technical failures, service interruptions, or errors outside our reasonable control. Our liability to you is limited to the funds held in your account balance at the time of any dispute. We do not accept liability for gambling losses. All gambling activity is conducted at your own risk.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of Prive Casino that cannot be resolved through our complaints process may be referred to the Independent Betting Adjudication Service (IBAS) or the UK Gambling Commission.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Material changes will be communicated to registered users by email at least 30 days before they take effect. Continued use of the platform after the effective date of changes constitutes acceptance of the revised terms.

12. Contact

For questions about these terms, contact our customer support team via live chat on the site or by email at [email protected]. Formal complaints should be submitted in writing by email to [email protected].